In case we haven’t met…
I’m Claire Coates
I’m the horsepower behind Mrs. Clutch Virtual Assistance—where organization meets calm, and productivity feels good. With a passion for wellness and efficiency, I help entrepreneurs, coaches, and health professionals streamline their systems, reclaim their time, and operate from a place of optimization instead of burnout. My approach blends strategy with soul—because true success happens when your business runs smoothly and you feel aligned in the process.
I’m a wife, mother of two, dog mom, public speaker, athletic trainer, and virtual assistant who is driven and sees every challenge as an opportunity to innovate and excel. With a sharp eye for detail and a passion for impactful results, I bring energy, clarity, and positivity to everything I do—from strategy to execution. Whether I’m collaborating with a team or taking a solo lead, I focus on bringing bold ideas to life and delivering value that lasts. I believe in constant growth, showing up with purpose, and making meaningful connections.
Mission
At Mrs. Clutch, we help busy professionals reclaim their time and refocus on what they love. As a reliable partner, we provide exceptional virtual assistant services—so our clients can stay in their zone of genius. United by a passion for helping others succeed, we foster a collaborative, can-do environment where life runs more smoothly. When you're not sure how it will all get done, we come through—in the clutch.
Our Process
Clear direction. Smooth execution.
1 - Discovery Call
Every successful build starts with a proper inspection. During our discovery call, we take time to understand your practice, goals, challenges, and sense of urgency. We speak healthcare and we ask the right questions so nothing important gets missed.
No pressure. No fluff. Just clarity.
2 - Agreement Terms
Once we understand your unique needs, we outline the scope, timelines, and expectations clearly. You’ll receive a detailed agreement so there is transparency in what is included and protected, and how we move forward—clean, transparent, and professional.
Yes, confidentiality matters here. We provide all clients with HIPAA compliant-conscious execution.
3 - Onboarding
With terms confirmed, payment secures your spot in our workflow. Onboarding is where momentum builds. You’ll provide access, assets, and key details of your business through an organized process designed to protect your information and keep things moving.
We know healthcare doesn’t slow down—so our onboarding doesn’t either.
4 - Ongoing Support
Once we’re rolling, we stay in your corner. Whether it’s ongoing management, support, or strategic updates, we monitor performance, address issues quickly, and keep your systems running smoothly.
Urgency is respected here. When something needs attention, we respond with the same care and priority you give your patients or clients.
We don’t just start projects—we maintain them. With structure, confidentiality, and a deep understanding of fast-paced environments, Mrs. Clutch keeps your business running smoothly while you focus on what matters most.